This professional qualification will give you practical, hands-on core secretarial skills to enable you to work effectively in an office administration support role. Ideal for those new to this profession or those who want to refresh their secretarial skills. Gone are the days when being a secretary meant simply taking care of the typing, filing, and answering of phones.

Today, a great secretary is central to the smooth running of any business, ensuring day to day activities happen in the most efficient manner. This course will introduce the concept of working in administration in an office environment. This course will provide insight for those wanting to gain an insight into working with the principles of administration and providing secretarial support with the use of practical examples